Refund Policy

Last updated: 2/21/2025

At SevenxDrip, we want you to love your purchase. If something isn’t quite right, we’re here to help. Please review our policy below.

1. Return Policy

We accept returns under the following conditions:

• Items must be returned within 2 days of delivery.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Customized designs are not eligible for returns.

How to Request a Return:

1. Contact us at +212 707888008 with your order number and reason for return.
2. Give it to the delivery man who delivered to you the order at the first time. Customers are responsible for return shipping costs unless the item is defective.

2. Exchange Policy

Did we sent you a wrong size or color? We've got you covered:

• Exchanges are available for eligible items within 2 days of delivery.
• Contact us at +212 707888008 to arrange an exchange.
• If the desired item is out of stock, you can choose a refund or store credit.

3. Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 4 days.
• Refunds will be issued to the original payment method or the customer bank account.

4. Damaged or Defective Items

We take quality seriously. If you receive a damaged or defective item:

• Notify us at +212 707888008 within 24H of receiving your order.
• Attach photos of the damage for faster processing.

5. Questions?

For any concerns or questions, feel free to reach out at:

• Email: sevenxdrip@gmail.com
• Phone: +212 707888008

We’re here to make sure you’re satisfied with your SevenxDrip experience!